Return & Exchange Policy

7-Day Return & Exchange Policy

At Luxora Store, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a 7-Day Return & Exchange Policy for your convenience.

Eligibility for Returns & Exchanges

✔ The item must be returned within 7 days of receiving the order.
✔ The product must be unused and in its original condition.
✔ All original packaging, tags, and accessories must be included.
✔ Proof of purchase or order confirmation is required.

Non-Returnable Items

❌ Products that show signs of use or damage caused by the customer.
❌ Items returned without original packaging or accessories.
❌ Customized or personalized products (if applicable).

Exchange Process

🔄 If you receive a defective, damaged, or incorrect item, we will gladly arrange an exchange after verification.

Refund Process

💳 Once the returned item is received and inspected, eligible refunds will be processed according to our return policy. Refund processing times may vary depending on the payment method used.

How to Request a Return or Exchange

To initiate a return or exchange, please contact our support team:

📞 Phone: +92 334 6541630
📧 Email: luxorastorepkpk@gmail.com

Our team will guide you through the return or exchange process.

Thank you for shopping with Luxora Store.

Luxora Store – Timeless Style, Modern Luxury. ⌚💎✨